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We are aware of the difficulties and frustration when attempting to login in to Digital Banking. Our teams have identified the issue and have added additional bandwidth to accommodate higher activity. We ask for your continued patience as volumes normalize and other online services are fully restored. View Status Page. [Update 9am 3/5/25]

The exterior of the Rivermark headquarters showing the logo signage.

Welcome, Advantis Members!

To the New Rivermark Community Credit Union

All Systems Are Live

You now have access to all 19 branch locations, enhanced Digital Banking convenience, and a variety of additional services. We encourage you to visit our refreshed website and have a look around.

  • Branches are open. Walk-ins are welcome, but we recommend scheduling an appointment to minimize wait times.
  • We recognize there were intermittent issues with accessing Online Banking this, and we apologize for the delay in getting this system live. 
  • We are experiencing an increase in call volumes as our branches and digital banking services resume operations. We kindly ask for your patience, as our team is committed to assisting you as quickly as possible.

 

Status Updates:

  • Mobile deposit and bill pay are temporarily unavailable. Bill pay payments scheduled for over the weekend are still being processed.

  • Please follow the instructions to log in to digital banking for the first time found here.

  • Some transactions from over the weekend are still being processed and will appear once they have finished syncing.
sub-merger-guide

Merger Guide

We invite you to check out our comprehensive digital Merger Guide, which outlines what to expect, along with any changes or actions you may need to take. It includes next steps, key dates, and important information about your account(s).

As a reminder, you should have received a Change in Terms notice on or before January 16 outlining any changes to your product(s) or account(s).

View Merger Guide Merger Guide View Merger Guide
Login screen screenshot of Rivermark mobile banking app

Digital Banking Upgrade

Beginning on March 4, Rivermark will have a new digital banking experience! Rest assured, we’ve been hard at work ensuring all of your transfers, payments, bill payments, payees, and external linked accounts will transfer to our new system. 

Beginning on March 4, you’ll log in above using your same username and password as you do today. If you have issues logging in, please use the “Forgot Password” link to reset your password.

A new Rivermark mobile banking app is now available for download. It replaces the former Advantis mobile banking app in the app stores.

  • If you do not have automatic app updates turned on, you’ll need to manually update the app on your mobile device once the app is released by the Apple App or Google Play stores.
  • If you do not currently have the app on your mobile service, please download the new Rivermark Mobile app in the Apple App or Google Play stores.

Apple App Store Logo  Google Play Store Logo

 

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