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ClickSWITCH

It’s Easy to Switch Your Checking with ClickSWITCH

ClickSWITCH

Make switching financial institutions easy with ClickSWITCH! It allows you to easily and securely switch over your recurring direct deposits and automatic payments from your previous financial institution account to Rivermark.

We make it easy to move your direct deposit(s) & recurring payments in just a few clicks

  • Securely switch direct deposits and recurring payments entirely online
  • No need to fill out paperwork
  • Track your switches and receive real time switch notifications

How ClickSWITCH works:

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1

Log into Digital Banking

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2

Select “Accounts & Loans,” select “ClickSWITCH & Direct Deposit Updater” and follow the prompts.

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3

All done!

Frequently Asked Questions

  • Currently, we offer ClickSWITCH to members with checking accounts to help them switch over their direct deposits and recurring payments.

     

  • ClickSWITCH can switch your direct or automatic deposits, and recurring payments from your old financial institution to your Rivermark Checking Account. 

  • You can get an activation code by sending a message through the Message Center in Digital Banking, calling us at 503-626-6600 or by visiting a branch.

  • Of Course! Log in to ClickSWITCH using your SwitchTRACK Activation code Request to switch your direct deposits and recurring payments in a few clicks (or taps on your phone).

  • It may take anywhere from two weeks to 30 days for your direct deposits and recurring payments to get switched over to Rivermark depending on the financial institution, merchant, or organization involved. You can review your switch status page for the progress of each switch.

  • You can check your switch status by looking at the “Status” column of your ClickSWITCH account. Switches that have been completed and confirmed by your payee will display a “Completed” status. Switches that are still in process will display a “Mailed” status. If your switch has a mailed status for 10 days or more, we recommend you reach out to your payee to confirm the switch has been completed, as some billers may not update the status in our system.

  • You can send us a message through the Message Center in Online Banking, give us a call at 503-626-6600 or visit a branch for help.

Start Switching:

All you need to get started is your activation code, and paper bills or online statements for any payments you’d like to switch.

Don’t have an activation code?

Call us today at 503-626-6600 (Mon - Fri, 8AM - 6PM) or visit a branch to get your SwitchTRACK Activation code.