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Rivermark + Advantis

Moving Forward with a New Rivermark

Together For Good

Since officially merging in October 2024, Rivermark and Advantis have been hard at work to bring together our shared vision and communities in a united new Rivermark. We're excited about this next phase, and the positive impact we'll have in carrying out our mission to transform lives and communities together.

We're delighted to share that we’re on track to bring you full access to our 19 branches, online banking, products, and services on Tuesday, March 4, 2025.

We encourage you to check out our comprehensive digital Merger Guides (see section below), which outline what to expect, along with any changes or actions you may need to take. It includes next steps, key dates, and important information about your account(s).

As a reminder, you should have received a Change in Terms notice on or before January 16 outlining any changes to your product(s) or account(s).

Merger Guides

Legacy Rivermark Members

Click Here

Legacy Advantis Members

Click Here

Scheduled Downtimes and Closures

February 28 - March 3

As we prepare to fully merge the strengths of our two credit unions, keeping account transitions as seamless as possible is our top priority. In order to bring our data and systems together, our branches, phones and online banking access will be temporarily unavailable. Please review the dates below and plan your banking activities in advance.

Debit and credit cards will continue to work as normal. 

Merger Weekend Schedule

Date Branches & Phones Digital Banking
Friday, February 28 Closed at 5pm

Rivermark offline at 6am

Advantis offline at 6pm

Saturday, March 1

CLOSED

UNAVAILABLE

Sunday, March 2

CLOSED

UNAVAILABLE

Monday, March 3

CLOSED

UNAVAILABLE

Tuesday, March 4

Open at 9am

Available at 9am

Benefits for Our Members

2x the Branches + Extended Hours

You’ll have access to 19 branches in Oregon and SW Washington with extended video teller services hours (M-F, 8am-8pm; Sat, 10am-6pm). That’s twice the locations to get financial coaching and guidance to help you reach your goals. No branches will be closed.

Financial Coaches at Your Service

With our financial coaches -- including bilingual coaches - Rivermark can meet our members where they are on the their financial journey. Coaches are certified through the Certified Credit Union Financial Counselor (CCUFC) program.

More Impact for Your Community

Advantis and Rivermark have established a combined purpose: to transform lives and communities, together. That may sound like a tall order, but we’re up to the task, through financial coaching & wellness programs, philanthropic giving, volunteerism, non-profit partnerships, and much more.

Enhanced Products and Services

We expect to be able to return more value to you in the form of better products and services, market-leading rates, lower fees, and more free services.

Improved Digital Banking

We’ll have the resources to invest in more technology, providing you with innovative digital tools at your fingertips, now and into the future.

Same Knowledgeable, Caring Employees

We’re not going anywhere. You’ll see the same friendly faces, just in more places!

Hear From the CEOs

 

Frequently Asked Questions

  • The final decision to merge was up to Advantis members, and we’re thrilled to have their strong support to move forward. Advantis members overwhelmingly approved the merger with on September 23, 2024, with 88% of ballots cast in favor. Member voting occurred from August 5 to September 23, preceded by state and federal regulatory approval, along with a unanimous vote in favor of the merger by the Advantis Board of Directors.

  • With this merger, we’ll be able to deliver more benefits to our members, faster – including double the locations, advanced technology offerings, and enhanced products and services years ahead of schedule.

    By creating a distinctive credit union that will stand out from the 65 total credit unions and banks in the Portland metro area, we’ll have the scale to serve our members and our community with greater impact.

    Lastly, we aim to emerge as the leader in fostering financial wellness for our members and the community in Oregon and SW Washington, including historically marginalized and underserved communities.

  • Following the unanimous vote of support of both boards, along with Federal and State regulatory approval, the final decision to merge was up to our member-owners. Advantis is assuming Rivermark’s charter, which means Advantis members voted on this merger, as required by regulation. In every credit union merger, one must assume the charter of the other, with it being referred to as the “continuing credit union.” This reference should be considered in the strictest legal sense and does not mean Rivermark is acquiring Advantis; we will combine our assets, resources, and staff as equal partners.

  • Rivermark has been certified as a Community Development Financial Institution (CDFI) by the U.S. Department of the Treasury. CDFIs are mission-driven organizations that focus on serving low-income and underserved communities, and allows for the credit union to secure additional grants to do highly impactful work in the community. The CDFI certification is tied to Rivermark’s charter, which means the merged credit union will have a much greater chance of maintaining this highly sought after designation.

  • No. Neither credit union took over the other. This is a true merger of equals, with two credit unions uniting as one and bringing forward the best of both. While the new combined credit union will be named Rivermark, current Advantis President & CEO Jason Werts will retain his position and role in the merged organization. Additionally, Advantis will hold an initial 6-5 board majority of the merged credit union. These mutually agreed upon decisions reinforce the equal manner of our merger.

  • Advantis branches will not be available to Rivermark members until after the integration of our systems that will occur the first weekend of March.

    This was one of the strongest benefits of this merger, and on Tuesday, March 4, 2025, you’ll be able to enjoy new branches in Hillsboro, West Linn, Woodstock, Downtown Portland, and more when the 19-branch network is officially available to all members.

  • There are no plans to close any branch locations as a result of this merger. In fact, this merger will provide the opportunity to expand our branch locations and enhance our digital member experience.

  • Yes. Both have capital (or a rainy-day fund) exceeding the regulatory standard for “well-capitalized” credit unions, and continually operate within the regulatory definition of “safe and sound” practices. Both have a strong liquidity position and maintain a balanced loan-to-deposit ratio. The strong safety and soundness of our credit unions only reinforced the board’s and leadership’s interest in merging.

  • Change in terms notices were sent to members on January 16, 2025. Refer to the change in terms for details on changes to products and fees. Rest assured that account and product changes were made only when absolutely necessary or if it provided you with better benefits or enhanced features.

  • Our highest priority is to achieve as much consistency and continuity as possible in these areas, as we understand convenience is top of mind. The good news for current Rivermark members is that your member number, routing number, and account number(s) will not change.

  • We are working diligently to make this merger as seamless as possible for you, and whether an account change will be needed is still to be determined. If an account change is needed, it wouldn’t happen until early 2025, so please continue to order and/or use Rivermark checks as you normally would. If you have unused checks that need to be replaced due to an account change in the future, the credit union will cover the cost. If there are no account changes, the checks you have today will continue to work and will not need to be replaced. We will follow up as we have more information.

  • Yes. Credit union deposits will continue to be federally insured by the NCUA, meaning you may have up to $250,000 in protection for an individual membership, and an additional $250,000 in protection on IRA accounts. Your accounts at Rivermark will continue to be insured separately from your accounts at Advantis for six months after the legal merger. This means if the legal merger occurs on October 1, 2024, this will be effective through April 1, 2025.

    If the combined balances in all your Rivermark and Advantis accounts exceed $250,000, please contact us so we can discuss simple options for increasing your coverage. The NCUA provides $250,000 coverage for balances held in different ownership categories.

  • The extension applies only to accounts opened prior to October 1, 2024.

  • After October 1, 2024, the NCUA coverage will apply to the combined balances of Advantis and Rivermark accounts as one institution. The $250,000 limit will cover both Advantis and Rivermark accounts together.

    If existing members open an account at Advantis after October 1, they will be required to sign a disclosure acknowledging that NCUA coverage now applies to both Advantis and Rivermark as a single entity.

  • Additional deposits to a member’s existing accounts will be covered during the 6-month period after legal merger, up to the maximum insured amount. However, if one or more deposits bring the member’s combined balances at Rivermark and Advantis above $250,000, the member should promptly evaluate options for increasing share insurance coverage.

  • Change in terms notices were sent to members on January 16, 2025. Refer to the change in terms for details on changes to products and fees. The rates on your fixed-rate loans and certificates will remain the same until the end of their existing terms. Rates on other products will continue to adjust based on market conditions, just as they do today. As a merged credit union, we’ll continue to provide market-leading rates, low fees, and more free services.

  • Yes, absolutely! While the merger will bring a number of exciting changes for members, just as important are the things that won’t change. Like finding the same friendly faces and personal service from your trusted, local not-for-profit financial co-op. In other words, NOT a big bank. Additionally, after systems integration members will enjoy new video banking services along with extended video teller hours.

  • Our employees are vital to serving our members. We will not conduct layoffs because of this merger. In fact, a merger is likely to provide greater growth opportunities for employees.

  • Yes. You’ll still have access to all the CO-OP ATMs at no charge, as both organizations are part of the CO-OP ATM network.

  • Yes, we do.  In fact, we’d be hard-pressed to find another organization that is more like (each of) us. Both credit unions have deeply held values around providing financial empowerment and advocacy for its members, supporting and fostering diversity, equity, and inclusion, and making a difference in our communities. We also share a deep commitment to better serving historically marginalized and underserved communities. We’re proudly progressive and inclusive – as financial institutions, employers, and community partners.

  • Jason Werts, current President & CEO of Advantis, will be the President & CEO of the combined organization. Seth Schaefer, current President & CEO of Rivermark, will serve as Executive Vice President and Chief Impact Officer. Seth’s role and his division will be dedicated to delivering sustainable impact to our members and the community, with oversight over financial wellness, advocacy and strategy, community impact, communications, and diversity, equity, and inclusion programs and initiatives. This merger has the full support of both Jason and Seth, as well as the executive and leadership teams of both organizations.

  • Yes, the name of the combined credit union will be Rivermark Community Credit Union.

  • Both credit unions have strong and respected brands in our local market, and because of this valuable brand equity, it was much wiser to choose a known and respected name versus an entirely new name with no brand awareness. This will give us an advantage in terms of growth potential and the results we can achieve in a local market that’s very crowded with 65 total credit unions and banks in the Portland metro area.

  • In a recent market study of local consumers, both names had strong brand awareness. However, Rivermark had higher awareness, especially in Washington and Clackamas counties. This gives us a real jump start, with more of our community being familiar with our combined name.

    The name resonated with consumers as a “local” feeling brand, with its reference to the rivers characteristic of our area. And very few organizations nationwide have the Rivermark name. In addition, Rivermark currently holds Federal trademarks, providing greater brand protection.